Condition of sales
CONDITIONS OF SALE
The individual sellers other than Piccadilly S.r.l. are named below•"SELLER"•
Conditions of Sale•
The indicated selling prices are expressed in euro including packaging, insurance and shipping costs, without including the customs duties. The latter are always at the customer’s expense. Any customs duties will be paied by the customers. "SELLER" reserves the right to modify prices without notice and to modify shipping prices at his discretion, but he undertakes to apply the prices in force and to explicitly display prices and shipping costs, as indicated on the website, at the time of the order. Any refunds are always carried out by Piccadilly S.r.l. through the payment system used to make the purchase, by Paypal, Credit Card, bank transfer both in the case of payment by wire transfer and in the case of cash on delivery. Conditions subject to Decree 206/2005
•What happens to your order just after you have bought on www.mcpiccadilly.com from "SELLER": Delivery times of the products vary depending on the item ordered by the customer and the delivery methods chosen by the customer. The times indicated for the delivery dates are merely indicative and they are in no way binding for "SELLER". The delivery is provided for in a time ranging from 2/3 weeks after the time of order (if the pieces are available / in stock); if the pieces are not in stock we will need minimum 6/7 weeks and we will email the customers to show him any updates concerning the status of his order. In any case, the estimated delivery times are explicitly indicated in the data sheet of the individual product. For the products of which the data sheet shows 24/48 hours delivery indications, the following indications are valid:
- A) All the orders will be processed on the first working day following that of the order itself. The order is processed according to the chosen payment method; the order will be fulfilled when the credit is displayed on the bank account of the Company Piccadilly S.r.l.
- B) •On the days after the order, we will work very soon on the stuff purchased. Whenever all the pieces will be ready, we will give everything to the courier. The courier will be provided with the Shipping Invoice containing the place of destination and any notes included in the order. At the same time as the collection of the product, an e-mail containing the shipping number will be sent to the customer; this will
allow the customer to follow the delivery status and estimated times in real time on the website of the Freight Forwarder.
- C) Delivery of goods: •The product will be delivered to the address indicated at the time of confirmation of the order.
1)Standard Delivery:•delivery takes place (minimum) within 4/5 working days of the date of entrustment to the Courier.• Throughout Italy, including islands, the delivery takes 2/3 working days. The cost of shipping is indicated at the time of ordering. Moreover, the timing described above for the Islands could be modified depending on unforeseeable elements: for example, adverse weather conditions etc.
Cost of Transport:•the cost of transport is determined by the Courier and it depends on the weight and / or volume of the package (s) that the customer has purchased. Eventually there are available accessory services (extra) such as delivery by appointment and delivery to a specified floor; to have them contact PICCADILLY S.r.l. before to place the order.
The invoice must be requested when you order and it is inserted at the time of shipment into a transparent envelope that is applied to the outside of the package. The customer can, however, request a copy by sending an email to firstname.lastname@example.org. The invoice must be kept in a safe place, since it represents the valid document for the product warranty. The invoice of the purchased good is issued by "SELLER".
Customers will have as their sole point of contact for any complaint or for any related problems both in the order phase and in the post-sales phase Piccadilly S.r.l., the same is provided with all the tools to manage both through Call Center and through emailing system at email@example.com to analyse the problems and find a solution to the problems of the individual customer. Any refunds are carried out by Piccadilly S.r.l. through the payment system used to make the purchase, by Paypal or Credit Card. The refund will be carried out no later than 10 working days.
Piccadilly S.r.l. will accept returns for exchange or store credit within 10 days from the date of purchase.
All returns must be approved through our customer service department at firstname.lastname@example.org or by calling +39 0898 31630.
Goods are non-refundable, unless faulty. Any exchanges can be made, with proof of purchase. The product you exchange must be in new, unused, pristine and unmarked condition, with all the original packaging in unmarked, saleable condition. Customers will assume responsibility for all return shipping charges, including unnecessary duties and sales taxes in certain instances. If all conditions are met, an exchange can be made.
Fulfillment of Orders
Piccadilly S.r.l., in order to guarantee a correct service to its Customers, guarantees the reception and acceptance of the purchase orders up to 17.00 from Monday to Friday;
the orders received after this time, as well as those received on Saturday, Sunday or other public holiday, will be considered as received by the first working day after the day of the order itself. Any reduction in working hours and / or interruptions of sales services in particular periods of the year (eg winter months) that could result in a lengthening of the delivery times will be adequately highlighted at the time of ordering, and the Customer at his discretion will proceed or not to confirm the order according to the times indicated. At the time of delivery of the goods the customer is obliged to check:
- that the number of the delivered packages corresponds to what is indicated in the transport document - that the packaging is intact and not altered even in the closing strips
In the event of tampering and / or breakage, the Customer must immediately challenge the shipment and / or delivery by affixing the writing "RESERVE FOR DAMAGED PACKAGING" on the copy of the delivery document to be returned signed to the courier or to another operator. Customers have to take photos to show any problems and send them to the Shipment Company and at Piccadilly S.r.l., using the following email: email@example.com
The Customer is obliged to point out any damage within 8 (eight) days after the reception of the goods, by registered mail or by e-mail to the following addresses: