Faq
Credit cards - Bank Transfer - Paypal
You need to click on the cart at the top right and click on "Checkout Procedure". Then enter all the necessary information for the shipping of your selected items.
The order is considered completed once the payment is finalized. Additionally, you will always receive a summary email of the order placed and the payment made.
In the event that you need to cancel the order, please contact us as soon as possible at the following contacts (It is highly recommended to also include a phone number in the email to make communication easier and faster):
Telephone: +39 089831630
Email: sales@mcpiccadilly.com
Delivery times are usually estimated at 3-4 weeks from the day of order confirmation and payment completion. It may also take less time. If you need to receive the goods even sooner, please contact us as soon as possible.
Each shipment is marked by a tracking code, which you will receive automatically via email when your goods are entrusted to our courier. The code will allow you to check the status of your shipment online daily. Furthermore, we care for “our Mother Earth” … that’s why all items purchased on our site will be sent with the “green service,” with zero environmental impact and no harmful emissions to our beloved planet.
Additionally, our delivery service also allows you to:
- possibly change the delivery address
- (within a specific radius of km from the first address provided at the time of payment)
- proceed with a delivery to a neighbor or a delivery without a signature requirement;
- postpone the delivery for a maximum of 7 days from the first scheduled delivery date
- (All these services can be easily managed through the courier's website to which your shipment will be entrusted).
All our products (namely dish sets, kitchen items, vases, ornamental ceramics, volcanic stone tables, etc.) can be customized with inscriptions or modifications to the decorations that our artists usually create. In fact, the colors used can be changed and customizations can be added to any item you are interested in. Once payment is made for a custom order, it cannot be canceled afterwards. Custom orders require a longer production and delivery time (at least 7/8 weeks) from the date of payment.
To customize an item or simply to get more information about it, please contact us via email at: sales@mcpiccadilly.com also adding a phone number to make communication easier and faster. We will be happy to respond to you and meet your requests as soon as possible.
The price paid to confirm an order includes all types of costs, namely packaging, insurance, assistance, and home delivery.
All our orders also include any customs duties that countries outside the European Union may apply.
You will not incur any extra costs before receiving your items directly at your home as soon as possible.
We have two social media pages related to our business:
Facebook: https://www.facebook.com/ceramichepiccadilly
Instagram: https://www.instagram.com/ceramichepiccadilly
We are also on Tripadvisor: https://www.tripadvisor.com/Attraction_Review-g635621-d7057691-Reviews-Piccadilly-Conca_dei_Marini_Amalfi_Coast_Province_of_Salerno_Campania.html
Newsletter
Bring the colors of the Amalfi Coast to your inbox. Sign up to receive stories, inspirations, and exclusive news.